Privacy Policy

We collect certain information or data about you when you use

We collect :-

  • The data you fill in on the registration form.
  • Your IP address, and details of which version of web browser you used.
  • Information on how you use the site, using cookies.

This data can be viewed by authorised staff for the legitimate business interests of Reference Technology Ltd which in this case is to :

  • Administer our service.
  • Send you information and guides about how to use our tools.
  • Send you emails for transactions and for functions like "reset my password".

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA).

We also use a third party emailing service ( to deliver some of the content and marketing emails. MailChimp stores your data on servers outside of the EEA and has their own privacy policy which is available here. We will share only the information necessary to send you emails with that provider. You can opt out of those emails at any time by using the "unsubscribe" link in each email or by opting out when you register for a user account.

By submitting your personal data, you agree to this.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

We will only store your data until 12 months after you delete your user account.

Disclosing your information

We will only pass on your personal information if we have a legal obligation to do so.

We will not share your information with any other organisations for marketing, market research or commercial purposes, and we won't pass on your details to other companies or websites.

Contacting us

If you have any questions about our use of your data then please contact us by emailing

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Analytical cookies

Universal Analytics (Google)


These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google's overview of privacy and safeguarding data

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Environmental Policy

RefTech in society

We are very conscious that we have a corporate social responsibility and we are constantly seeking ways to minimise our impact on the environment as well as making a contribution to society as a whole. The ways in which we do this are varied but include factors such as providing a plastic badge recycling service. Badges that are returned to us are sent to a certified recycling centre where they are chipped and used to make buckets, trays and bottles.

We try to keep the use of paper and laser printers to a minimum in our day to day business and re-use and recycle as many materials as possible. We have a policy of turning off electronic equipment that is not in use and work hard to minimise the numbers of miles driven by our staff.

In addition, our staff are encouraged to make a positive contribution to their local communities through voluntary work and we maintain regular contributions to a variety of charities including those working to improve conditions for people in developing countries.

RecyclablePlastic badges that are returned to us are recycled by an authorised contractor.

Development Policy

Our approach has always been to develop all of our products and services on a continuous basis. Sometimes these developments arise out of ideas we have. Sometimes they arise out of requests from our customers. Either way, the result is a better product for everybody.

If you need something that is not described here, call us… we may agree that it is a great idea and develop it for you.