About Us

Reference Technology Ltd (RefTech) is a registration and badging company based in the Midlands, UK. Trading for over 20 years, we operate throughout the UK, Europe, North America, Scandinavia, Middle East and worldwide. Our goal is to make your life as an event organiser easier with world class technology for seamless delivery of online and onsite registration, badging and scanning solutions.

We want to be the best at what we do. So, you may not find us to be the cheapest. That's ok with us because striving to be the best means that we are constantly introducing useful technological innovations. The word 'useful' is crucially important. We don't create technology for the sake of it. Our solutions are designed to be beneficial to the user.

Values

We're proud of our people because every one of them does a great job in providing the best service we can to our clients.

  • Trustworthy – we pride ourselves on being a reliable, tried and tested provider that you can always trust.
  • Customer-first – we always ask for feedback after every event to know how we can improve our solutions for your next event.
  • Sustainable – keeping events environmentally friendly and easier to manage year on year is hugely important to us.
  • Flexible – we focus on making solutions that work for your event, no matter the requirements.

Our aim is to:

  • Be the best registration and badging company in Britain
  • Offer the most technologically sophisticated registration and badging systems available
  • Provide as much support as each client wants at each stage of their event
  • Look after our people in whatever way we can
  • Continue to invest in useful technological developments
  • Make our online registration system the most widely used system of its kind in Britain
People using PrintPods in a colourful entrance foyerPeople using PrintPods in a colourful entrance foyer

Mission statement

Reference Technology is an acknowledged technological leader in the areas of registration and badging for exhibitions, events and conferences.

At RefTech we are passionate about revolutionising the event experience through cutting-edge technology. We empower event organisers across the world with sophisticated registration and badging systems that are seamless, secure, and data-driven.

We maintain a friendly, supportive and creative work environment, which respects diversity, new ideas and hard work.

How we Work

Account Management

Your first point of contact will be with one of our highly experienced Account Managers. They'll listen to your requirements and offer you the best solutions for your event.

Your Account Manager will provide you with a proposal that will cover every detail of your event with no hidden costs. Once you're happy with your solution, they will prepare a full handover of your event for your Project Manager.

RefTech team member on exhibition stand talking to interested person

Project Management

You will be assigned one of our dedicated Project Managers, who will support you throughout your event as your main point of contact. You will be provided with a schedule and any other support you need to make your experience as smooth as possible.

Your Project Manager will take care of the whole registration process so you don't have to worry about it.

Exterior of RefTech office

Onsite Management

If you are using our onsite services, your Project Manager will tell you which of our expert onsite team will be looking after registration at your event. Your Project Manager will also give them an in-depth brief, and fill them in on all the important details.

They will set up the equipment, train the registration team, and be with you throughout the event to ensure the registration process runs smoothly.

People entering an event, some are collecting their badge

Post Event

After your event, your Project Manager will call you to ensure you have everything you need post-event and to discuss the event overall. If possible, they'll arrange a post-show review meeting.

Your feedback may then be relayed to your Account Manager to understand what went well, and if you might benefit from anything else for your next event.

ScanPod on RefTech exhibition stand

Our promise when you choose to work with RefTech

Our staff have vast experience in badging and registration in the event industry. They're an incredibly dedicated, hard working team. They take enormous pride in ensuring you get the best service. Our promise involves a four-step process to ensure your event is expertly managed from initial enquiry through project management, delivery onsite and post-event review.

Award-winning event registration solutions trusted by event organisers around the world.

Working with event organisers like you

We work with event organisers from all sectors and industries, on events of all shapes and sizes, including conferences, exhibitions, corporate meetings, and other types of events. Find out how we work with our clients.

LEARN MORE

What We Do

Trust RefTech, the proven, flexible, and reliable providers of self-managed or fully-managed online and on-site event registration, badging, and scanning solutions.

Event Registration
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Onsite Solutions
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Managed Service
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Badges
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Scanning
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Reporting
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