Blog | RefTech

The risks of over-reliance on chatbots

As AI-powered chatbots become increasingly embedded in our daily lives and business operations, it’s easy to be drawn in by their speed and convenience. But The Voice of Reason – our chief ideas officer, Simon Clayton urges a moment of caution.

Introducing 'The 70%' with Margaret Reeves

Women make up around 70% of the global events workforce - but their stories, leadership, and influence are often underrepresented.

RefTech appointed to deliver onsite badging for The Business of Events: Global Policy Forum

RefTech will be delivering its award-winning badging solution to ensure a seamless, professional experience for attendees.

How to choose the right scanning solutions for your event

In today's events landscape, scanning solutions are more than just a logistical tool, they are a cornerstone of successful event management. Selecting the ideal scanning solution is essential to ensure your event runs smoothly and achieves its goals.

Mash Media Extends Partnership with RefTech for a further 3 years

Starting in 2025, we will continue managing onsite registration and badging for International Confex, the Event Production Show (EPS), and the PA Show.

RefTech's Big Move: Margaret Reeves on Expanding in the US

As RefTech moves forward with its expansion into the US, Exhibition World caught up with Managing Director Margaret Reeves to talk about their plans and new partnership with Realise.

The need for speed: how to create a fast registration process

Every event organiser on the planet wants just one key thing from their registration provider; to get attendees into the event as swiftly and easily as possible.

Last-Minute Registration: Stop Shutting the Door on Attendees!

Many events shut down registration early or make it unnecessarily complicated for these people to get their badges.

Maximising Your Exhibitors' Success: Tools for Efficient Lead Follow-Up

While pre-event promotion and on-site engagement are essential, effective post-event follow-up is equally important.

Self-registration kiosks... always a bad idea but never more than today!

I've never liked self-registration kiosks as a solution for events because they are slow, cumbersome and inaccurate.