Tel: +44 (0)1827 61666

Meet the team

Margaret Reeves

Margaret

Managing Director

My early background is working in Sales & Accounts. Taking over 18 years' experience in a previous job, I decided to set up my own Bookkeeping and Payroll service. Developing my client base and working for RefTech on a part-time basis very quickly developed into a full time role and I became finance director.

My skill set helped improve the performance of RefTech and I agreed to become managing director in 2011.

I wear my heart on my sleeve and I am very much a people person with the ethos, of 'my door is always open'.

I enjoy listening to music and love to watch a good drama series. I am the proud owner of 5 Shih Tzu's and I am partial to a Chambord or Dissorano over ice. I did partake in a Segway experience once, but 2 knee operations later I think it is better for me to keep my feet firmly on the ground. It is a shame as I would love to try skiing but it's probably not the wisest of ideas!

 
Simon Clayton

Simon

Chief Ideas Officer

I have been working with data and computer systems longer than I care to remember. For me, IT has always been a combination of computer networking and system/application development.

Over the years, amongst other things, I have taught computer networking for systems staff managing networks with over 10,000 users and written complex data collection, management and analysis systems that have managed data for literally millions of event delegates.

I have been the technical inspiration for RefTech since I started the company and have been responsible for devising the online systems used by the IMEX team since they started planning the first IMEX Frankfurt in 2001. In that role I have been largely responsible for ensuring that IMEX has the most technologically sophisticated online systems in the exhibition market whilst maintaining the focus on the user experience.

I believe that technology is there to serve a purpose and should never be used just for the sake of it. My business background and wealth of experience in most aspects of systems and user interface design means that I have an unusually pragmatic perspective on technology. This attitude has led to me writing regularly on the subject of technology in the events industry and my column 'The Voice of Reason' in Conference News has been running continuously since 2012.

 
Ken Clayton

Ken

Director

Although largely retired, I am still very actively involved in the day-to-day business. My background is in marketing and communications. I spent eleven years working in the marketing department of the UK car manufacturer eventually known as MG Rover and, by 1984, was responsible for special events (product launches, incentives and some aspects of exhibition activity). I left to become a freelance writer producing speeches for senior directors in a variety of industries, scripts for corporate video programmes and feature articles for titles ranging from The Times, the Guardian and the Daily Telegraph to trade journals such as Accountancy Age, Marketing and Meetings & Incentive Travel. I was also a visiting faculty member of the College of Marketing for two years and had two books published by Century Hutchinson.

I subsequently joined the specialist PR company Michael Rines Communications as managing director. The company grew in size and profitability but when the opportunity arose, I joined RefTech as a director. Over recent years I have been a leading authority on e-commerce and website design and in that role was consulted by BBC World Service regularly and appeared on BBC Radio 4 and BBC television, talking about the Internet. I also conducted seminars in the UK, France and Russia.

I was also one of the key figures involved in forming the Tamworth based radio station, Centre fm which won the commercial radio licence in South East Staffordshire. I remained a director of the company until its acquisition by CN Group in 2001.

And to prove that I'm not finished yet, I was awarded a First Class Honours degree in History from the Open University in 2017.

 
Penny Sellers

Penny

Sales & Operations Director

A self-confessed perfectionist who loves a challenge. With over 20 years’ experience in sales, finance and management and more recently marketing and social media I have a real can do attitude with a hands on approach.

Fuelled by decent coffee in the day and a good G&T by night doesn’t go amiss.

 
 

Sales

Rob Bartholomew

Rob

Account Director

I have worked for RefTech in the events industry for 12 years and my working history includes Robotics & Automation, Flexible Conduit, Pneumatics and Gas Fires.

I am qualified in Engineering and Marketing.

Married with 2 kids, I was born in March 1965, the Chinese year of the snake and I am an Aries. I was a semi-professional footballer for around 10 years and represented Warwickshire at 800m, but now spend my spare time on a golf course. Other hobbies include kite flying and helping to coach my eldest son’s football team.

My alcoholic tipple is lager and I really enjoy Chinese, Thai, Italian and Indian food.

 
Ben Harrison

Ben

Account Manager

I have worked within the Events industry for 4 years and all of them with RefTech, I came from a banking background originally but I have also spent time in retail, but the events industry is best for its variety of clients and ever changing technology!

My passion in life other than my family is Mountain biking and the great outdoors.

My favourite drink is a good strong Espresso Coffee or a pint of Stout.

 
Fiona Richter

Fiona

Account Manager

I have been in the events Industry for around 10 years in total, my previous experience has been in sales.

Those that know me will know I love to accessorise and bling everything up including my nails.

I love going to the gym, and as most girls do, enjoy a glass of Prosecco.

 
Tom Stiles

Tom

Account Manager

I have worked with RefTech for just over 2 years now and really enjoy the variety of working in the events industry.

I come from a sales background and have been working in sales for around 12 years for various companies in many industry sectors.

I enjoy playing badminton, dog walking, mountain biking, dining out, watching movies and going to gigs.

My favourite drink is Dead Pony Club.

 
 

Projects

Rachel Coker

Rachel

Head of Project Management

I’ve pretty much been looking at badges since birth – 11 wonderful years in the registration industry now.
Responsible for developing and steering a fantastic projects and training team.

They describe me as “Calm, methodical, thorough and logical”. “Leads by example and a great team motivator”
No bribes required - we’ve recruited well!

A run of the mill sun, sea and snow aficionado.
Serial steak, chocolate and cheese enthusiast – consumed in any order though preferably all at once.
Dreams of being a triathlete but then wakes up – a 1.6 mile walk to a log fired pub is plenty.

 
Charlotte Perry

Charlotte

Senior Project Manager

My name’s Charlotte and I’m a project manager from Tamworth (**audience applauds**).

I’ve been at RefTech for 4 and a half years now. I graduated from Birmingham City University with a degree in Business Psychology and Marketing and I previously worked in a marketing agency specialising in social media.

I work in the projects department and help deliver our events. We really do have a great team here and we always help out each other and our clients wherever we can!

I have 2 kittens called Rosie and Jim, they are the loveliest little cats (but I know I am biased) and are so cute but can be terrors … sometimes.

My hobbies are telling off kittens (it’s always Jim’s fault), stepping on cat toys and trying to watch the Vampire Diaries while they make themselves comfy around my neck. Other hobbies include going to the gym but ending up somewhere else, playing connect4 and baking cakes for the office.

My favourite drink is – anything but Rose Wine (the less said about Rose the better) – and I hate Jam.

 
Kerrie O'Mara

Kerrie

Project Manager

I’ve worked at RefTech since 2014 as a Project Manager. I am customer focused, with a keen eye for attention to detail and a passion for providing excellent service to our clients.

Having graduated from both Staffordshire University and Manchester Metropolitan University, I am a trained and experienced teacher. I have to say, badges do behave a lot better than secondary school children and I have thoroughly enjoyed my change in career!

In my spare time, I enjoy long country walks with my dog (and husband), yoga and socialising with friends. I love exploring new places, countries, cultures and food! In 2010, I spent a gap year travelling around South East Asia and Australia. During this year, I was lucky enough to work in a winery in South Western Australia for three months, where I soon fell in love with wine.

 
Eleanor Jackson

Ellie

Project & Production Assistant

Previously worked at RefTech for 5 years. I was a Production Co-ordinator. I left RefTech in 2013 to raise my mini family, but I just couldn’t stay away… 3 years later I came back!

Now, I am part of the Projects Department, project managing events. My previous experience has been invaluable in aiding my performance in my new job role.
Each day brings new clients, all with different requirements and I thoroughly enjoy working through each event from start to finish. The staff at RefTech are a true team.

Personally, I am a hippy at heart, I love all things colourful and strange. Some may say I have a slight Tortoise fascination.
I own a baby Sulcata Tortoise, which is actually the 3rd largest breed of tortoise in the world. His name is Maximus and he is currently the size of a RefTech plastic badge!

 
Sheena Vultaggio

Sheena

Software Tester & Project Assistant

I’ve worked at RefTech for over 6 years, initially just as a software tester but recently my role has diversified, now including documentation, training and support. I work with every department and have a broad knowledge of the company and the lifecycle of an event.

Before joining RefTech and the events industry, I studied music at the University of Edinburgh and this is still one of my main out of work hobbies. I am a singer, pianist, aspiring New Country songwriter and I’m currently attempting to learn guitar. Related to that, I host a weekly New Country radio show with my husband Dean (also a developer at RefTech) and we’re enjoying helping to raise the profile of UK country music.

I have a passion for food and drink, in particular sampling the local cuisine of the different countries I visit on my travels.

My favourite drink is wine (specifically prosecco) and I enjoy learning about the many different varieties.

 
 

Production

Francesca Barber

Fran

Project & Production Manager

I joined RefTech in February 2014 to be part of the Production team; more recently we have merged departments and whilst still heading up the production side of things I also manage a number of events throughout the year.

Previously I have worked within the recruitment sector, however I needed a more challenging career and Reference Technology offered just that. I also have a degree in Psychology and Criminology.

I would love to say that my hobbies include going to the gym and exercising, however I’m more likely found on the sofa with a glass of wine and bar of chocolate in hand, a good film and a cat on my lap.

 
Melanie Wood

Mel

Production Co-ordinator

I have worked for RefTech for nearly 12 months. A short space of time in comparison with everyone else. I am new to the events industry but can honestly say I have enjoyed every minute.

I have worked in customer services for most of my working career, but now looking forward to developing my skills further both professionally and personally within the events industry. I have a keen eye for detail.

In my spare time I like to swim and bake, (not at the same time). I do sugar craft and have made a wedding cake and several celebration cakes for family and friends. I am never still, always on the go and like to live life to the full.

 
Clare Clayton

Clare

PA to CIO and Mailing Fulfilment

Worked at RefTech for just over 10 years. I have 2 roles, mailing fulfilment and PA to company Chief Ideas Officer.

Hobbies include travelling, sewing and photography.

 
 

Operations

Ben Aldworth

Ben

On-site Manager

I have been working in the events industry and RefTech since 2014. Previously I worked in the retail sector managing supermarkets.

I have a keen interest in all things technology, play badminton regularly in local leagues and enjoy dog walking.

My favourite tipple is a cool pint of beer.

 
Christopher Sellers

Chris

On-site Manager

After leaving Nottingham Polytechnic where I studied Mechanical Engineering, I joined Clearwater Communications making speaker support slides then moved into video editing as well as project roles on events. When Clearwater was bought out by The Connection I was selected to move over to The Connection where I further expanded my role in conference and event production, finding particular interest in audio visual. After the demise of The Connection, I went freelance for a year doing speaker support and audio visual work. Recruited by Picture It as Facilities Director I continued working in AV and production management as well as running the TV studio for a wide variety of projects including commercials and music videos. I was persuaded to leave Picture It and join RefTech in Sept 2006, where I am part of the Operations team.

I enjoy the travel opportunities that come with the job but I am equally happy at home with my wife, 2 sons and 3 cats.

My favourite drinks are a decent cup of tea (none of your fancy stuff!) or a cold Gin & Tonic.

 
Daley Williams

Daley

On-site Manager

I have worked for RefTech for 7 years previously working for DHL. Whilst at DHL I became good friends with RefTech which led to a full time job here.

I enjoy spending quality time with family and friends, and like to spend my free time watching Football and Formula 1. I am also a keen Gym goer and like to try and live a healthy lifestyle but also cave and every now and then with a curry and a pint.

 
Daniel Taylor

Dan

On-site Manager

I started working full time for RefTech in June 2015. I have spent most of my time working in restaurants and was also in the Navy.

I enjoy a pint and a Chinese but despise any veg in my noodles! I also like listening to music and watching the football on the weekends.

 
Stephen Reeves

Stephen

IT & ISO Manager / On-site Manager

I started at RefTech back in 2012 after working in the construction & shop fitting industry for over 15 years as a buyer and IT manager. I have spent millions of other people's money and prided myself in being able to get the right thing, to the right place, for the right price.

I have always been keen on information technology (IT), and technology and gadgets in general ever since my first ZX Spectrum back in the early 1980’s. I’m currently learning my way around the Linux operating system. My role as an on-site manager is founded on technology and being able to get things working for our clients as well as supporting our clients on-site. I manage RefTech’s IT infrastructure on a daily basis too.

As a child I always wanted to be a deep sea diver or a policeman and was all about the outdoors. Now grown up, I'm a keen scuba diver and instructor and have travelled far and wide to see the wonders of our world's oceans. But I think UK diving is amongst the best in the world (yes even with our visibility).

I enjoy Taekwondo, mountain biking and rock climbing, walking my 5 Shih Tzu’s and rather enjoy a Hobgoblin or Doombar.

 
 

Finance

Rachel Marven

Rachel

Finance Assistant

I have worked at RefTech since 2014 and in the events industry for the same amount of time. I work as part of the finance team now, but previously, before maternity leave, I worked as part of the projects team. I used to work in a supermarket as an administrative assistant, but decided I needed a change.

I have a beautiful little girl called Evelyn, who was born in June 2016 – she is my world.

I love all the normal things that a young woman/mum enjoys doing, including shopping, listening to music, going on holiday and great days out with my family.

 
 

Graphics

Simon Robins

Simon

Graphic Designer

I studied photography at Plymouth College of Art and Design. I’ve been working in the event industry since leaving college in 1986, and I've been working at RefTech since 2001.

Within the industry I’ve been an AV technician, event producer, creator of slides/speaker support material, website designer and graphic designer.

My hobbies include photography, watching films and walks in the countryside. I’ve also visited what some people may consider an excessive number of castles.

My favourite drink is coffee.

 
 

Development

Phil Parkes

Phil

Development Manager

I have worked in the industry for around 15 years, worked at RefTech for nearly five years.

My hobbies are Jet Skiing and snow skiing, I have an interest in any form of motor sport especially Formula 1.

I also enjoy supporting my children in their varied pursuits, which can occupy a good part of my life.

 
Dean Vultaggio

Dean

Senior Application Developer

I joined the company in the summer of 2003, fresh out of school and looking for a challenge. The past few years have certainly not disappointed. I'm a tough critic of my own work and believe in producing high quality products and delivering exceptional service. I specialise in developing our desktop software and mobile applications.

Travel has played a major role in my life. I've been lucky enough to visit many countries, including a fair chunk of Europe and the USA.

I've developed a love for New Country and host a radio show with my lovely wife, Sheena, which can be heard in Central England, West Yorkshire and worldwide thanks to the internet.

I can usually be found drinking fruity cocktails, such as Pina coladas, I also love pretty much all food, especially East Asian cuisine - Thai pork curry anyone?

 
Richard Scrivens

Richard

Senior Developer

I’ve worked as a web-developer for over 12 years of which I have spent 4.5 years with RefTech. Before breaking into the industry I was a barman/wine-waiter while I studied at university.

I enjoy photography, shooting, drama and horror films, most types of rock music, spending time with my family and tinkering with computers and IT in general.

My favourite drink is single malt whisky.

 
Jason Phillips

Jason

Developer

I graduated from University in 2001 and have worked in the events industry since joining RefTech in 2005.

Before my move to a career in computer programming I was a draughtsperson, studying to become an architect.

My time outside of work is spent between my young daughter and renovating our new home.

My drink of choice is coffee, without which I am largely unable to function.

 
Mike Wood

Mike

Developer

I have worked as a software developer for over 20 years, and been part of the RefTech team for 12.

 

 

 
Mohammed Imran

Mo

Developer

I have worked as a web/software developer since 1999 and joined RefTech in early 2015 which was my first experience of the events industry.

My hobbies are mainly technology and gadget related but I also like to cook and dabble with DIY.

My favourite drink is Coffee.

 
 

Office mascot

Jess

Jess

Office companion

Jess joined RefTech when she was 12 weeks old. She has been a regular member of staff now for 4 years. When not barking for treats she enjoys lying on the board room table listening to what’s going on and sleeping on the bottom of the tea trolley.

Her favourite drink is water and in her spare time she socialises with other dogs like her.

 
 

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